Privacy and Return Policies
We do not share, sell, trade, rent or otherwise distribute the names and/or contact information of our customers.
Call or email for an authorization before returning any item(s). We do not accept returns of videos, unless defective. Returns of in-stock items in re-saleable condition will receive a refund of the purchase price (minus shipping and handling) if the return is made within thirty days of purchase. Re-saleable condition means the item(s) must be in the original, un-damaged packaging, along with any and/or all accessories, parts and instructions. Returns of special ordered items will receive a refund of the purchase price (minus shipping and handling) and a 15% re-stocking fee. You are responsible for return shipping costs. You are responsible to pack the item(s) in such a way as to insure their safe and intact arrival. Please note, if the item you ordered qualified for free shipping, the actual cost of shipping it to you will be deducted from the refund price of the item.
We try to inspect all merchandise before shipping, but if something you receive is defective, notify us right away, and we will do what we can to correct the situation.